Verified Buyer Reviews

All of our reviews are verified! We value any and all customer feedback.

Based on 94 reviews
88%
(83)
10%
(9)
2%
(2)
0%
(0)
0%
(0)
Harbor Tour and Water Taxi not available year round.

We were a bit disappointed to find that water taxi and harbor tour were not running while we were there. I feel this should have been noted somewhere.We didn’t find this out until after we purchased the pass.

Hello James. Yes, the Harbor Tours and Water Taxi ceases operations in January and part of February. We do make that information available on the attraction detail pages on both the mobile pass and website. We hope that you had a great time regardless. We have quite a few other attractions available to compensate for this seasonal schedule.
Great Pass

I brought my girlfriend to Charleston for her birthday and I purchased the Tour Pass. She had never been to Charleston before, so we really enjoyed the trip and the Tour Pass was great. I highly encourage anyone to purchase it.

Loved the ease

Super easy to get and use. Definitely recommend this if you're planning on doing a number of the tours.

Makes visiting a new city easy

Everyone was so friendly an accommodating. Most seemed familiar with how the system worked or were willing to find out. The only glitch we had was the weather. They had to cancel our harbor cruise due to high winds. Not a problem because safety IS afterall first. We could not rebook since we left for home the next day. I felt the Tour Pass was a great bargain for what we got to do.

SoGood!

Itwassogood!

So worth buying!

We purchased this pass and we are so glad we did. We got to see and do so many different things in Charleston. We would recommend buying it!

Charleston

Will purchase again if we come back to Charleston! Was fantastic, managed to find things for us to do during Christmas week! Lots of hidden places we would have never found if we hadn't have purchased and was great with a teenager.

Charleston Tour Pass

Was fantastic, managed to find things for us to do during Christmas week! Lots of hidden places we would have never found if we hadn't have purchased and was great with a teenager.

Good buy#

We enjoyed the tour services. It was a good buy for my husband and I and we were able to schedule our tours very easily. Thank you helping us see Charleston. Job well done!

Charleston Tour Pass

Charleston Tour Pass

We enjoyed the Tour Pass... Very easy to navigate and see the sights...

Great value

Great value for the package. Excellent customer service. Highly recommend for anyone visit Charleston especially the 1st time.

What a great idea!

This summarized in one place good tour ideas. Informative and a time saver!

carriage ride

I can't remember the young man's name but he had reddish blonde hair and had attended to college in Charleston. He was knowledgeable friendly and quite funny when he needed to be. It was a really enjoyable ride through the city

Charleston Tour Pass

A lot of bang for the buck! I highly recommended it, saved us a lot of time.

Satisfied

completely satisfied with all bookings, changes, tours & tour guides/operators. They were all very knowledgable and made history fun

We definitely got our money’s worth

My wife and I were able to take in 5 events around Charleston and saved about $40. Make sure you map out the locations you want to see ahead of time to maximize your pass.

Great choice and good value

My 3 daughters and I enjoyed using the tour pass. We chose the Palmetto Carriage ride which was a highlight. Then we did the Ghost and Dugeon tour but that was lame. Next time, we’d choose an adult only ghost tour. We visited the McCleod Plantation which was interesting. The Harbor Tour was relaxing, informative and well-narrated. The pass is definitely a good buy and full of good choices.

Excellent value for the money!

Enjoyed the many options for the multi day pass.

Outstanding Customer Service

We were supposed to be in Charleston to celebrate our anniversary the week of October 8th - 12th. We decided that the Tour Pass was the way to go and purchased it before we left. The Customer Service representative we spoke to was friendly and polite and made sure that we had all the information that we needed.
Unfortunately Hurricane Michael was supposed to arrive in Charleston at the exact same time as we were so we decided to cancel our trip and make it another time.
We called the Customer Service Department and spoke with a very friendly and understanding gentleman that immediately refunded the full value of our purchase.
He was also kind enough to recommend March as a good time for us to come back and enjoy Charleston. We definitely will and we will most certainly buy a Charleston tour pass again.
Based on all of the features of the pass and the amazing Customer service we wouldn't do without.

recent visit

very good. I wish I was able to do more. I had to wait on Harbor tour
for 3 hours, because it left early on the scheduled time. Otherwise it was
very good.

all was great except the "ghost tour", the tour guide was a dud! walked away from the group , started his tale before the group all got to each site, was rude to some and when the tour was over he just said to find our way back to the starting place!

Wonderful trip

It was our first ever trip to Charleston and we loved everything about it. We purchased the one day pass and mistakenly chose Sunday for the day to use it without checking days and times for all the free walk-in stuff. Unfortunately several things that we were interested in were closed on Sunday. This was failure to plan on my part, so all in all they deserve a 5 star review.