Terms & Conditions

 

Vouchers are redeemable for certain goods, services or experiences offered by, or facilitated through, the Merchant identified on the Voucher. The Merchant is the issuer of the Voucher and is solely responsible for all matters pertaining to the redemption and use of the Voucher. Furthermore, the Merchant is fully and solely responsible for the care and quality of all goods and services it provides to you and for any and all injuries, illnesses, damages, claims, liabilities and costs (“Liabilities”) it may cause you to suffer, directly or indirectly, in full or in part, whether related to the use or redemption of a Voucher or not. You waive and release Traveler Communications Group, LLC, including their subsidiaries, affiliates, partners, officers, directors, employees, and agents, (collectively, the “Released Parties”) from any Liabilities arising from, related to, or sustained in connection with any act or omission of a Merchant, its employees, agents, contractors, and invitees, in connection with your use of a Voucher or the goods, services or experiences a Merchant provides in connection with the Voucher. Services performed by the Released Parties are provided “AS IS” without warranties of any kind, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.

 

Vouchers are not redeemable for cash. Unauthorized or unlawful reproduction, resale, modification or trade of Vouchers is prohibited. Pricing relating to certain Merchant offerings and products on the site may change at any time in at the discretion of Traveler Communications Group, LLC, without notice.

 

By purchasing, viewing a mobile version, printing, accepting, using or attempting to use any Voucher, you agree specifically to these Terms & Conditions and any additional deal-specific restrictions or other terms advertised in connection with and on the Voucher at the time of purchase. These rules apply to all Vouchers that we make available, unless a particular Voucher’s fine print states otherwise, and except as otherwise required by law. In the event of a conflict between these rules and a Voucher’s fine print, the Voucher’s fine print will control. Any attempt to redeem a Voucher in violation of these Terms & Conditions will render the Voucher null and void.

 

Privacy Policy

Customer information is collected for the purpose of processing your order. This information is kept confidential and is not shared except to the limited extent disclosure may be required under applicable law. During checkout, we may ask you if you would like to receive marketing communications. If you opt-in, then you will receive communications according to what you opted into.

 

Refund Policy

Unactivated passes can be refunded for full amount for up to six (6) months from purchase date. Passes that have been activated cannot be refunded. Passes that have been activated by advance booking via the Tour Pass App that were not attended by Purchaser will also not be refunded.  To request a refund, please send and email to info@charlestontourpass.com.  Please include your order number and the contact details you used at the time of purchase.